Shipping and Returns

Shipping and Returns

Shipping

· Standard Shipping to Anywhere in the USA is FREE
· Standard Shipping to Any Country outside of the USA is $5.00 flat fee
· Standard Shipping is 3-5 Business Days to USA.
· Standard International Shipping may take 1 to 3+ weeks.

Refund Policy

Returns

Our policy lasts 30 days. If 30 days have gone by since delivery, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@thekitchencube.com

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@thekitchencube.com and send your item to:

Kitchen Cube LLC

5123 W 98th St
#1114
Minneapolis, MN 55437

To return your product, you should mail your product to:

Kitchen Cube LLC

5123 W 98th St
#1114
Minneapolis, MN 55437

Customers will only be charged once for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

All orders are subject to a handling period before shipment, and get shipped out usually within 48-72 hours. After receipt of payment you will then receive notification of both processing and shipment.

Thank you for shopping with us!